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Privacy Policy


Our Privacy Policy

Maintaining your trust and confidence is a high priority. We want you to understand how we protect your privacy when we collect and use information about you, and the measures we take to safeguard that information.

What is "Personally Identifiable" information and how does it relate to me?

"Personally identifiable" information is information that is directly associated with a specific person such as a subscriber's name, address, or telephone number, e-mail address, location information, or even sometimes information about online or network activities (e.g., log files of Web searching activities).

Certificate Mall LLC (aka Certificate Mall or Cert Mall) recognizes that parents may purchase our products and services for family use, including for use by minors. Any information collected from such usage will appear to be that of the subscriber (the parent) and treated as such under this Notice. Further, in accordance with the Children's Online Privacy Protection Act and this Notice, Certificate Mall, LLC does not design or intend for its products or services to collect personally identifiable information from children under the age of 13. If our policies change in that regard, we will obtain verifiable parental consent before any collection, use or disclosure of such information. Remember that if a child under 13 uses our services with or without your permission to access a site on the Internet, that site's privacy policy (including treatment of information your child provides to that site) will govern. We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child under 13 without parental permission.

Whenever a business entity subscribes to our services and provides such services to its employees, this Notice generally will govern how we treat the employees' personally identifiable information. However, we view the business entity as the subscriber and our service agreement with the business entity may require that we provide access to or disclose personally identifiable information about an employee's use of the service such as service usage or location information. In that case, the company's own privacy policy will govern how it treats that information.

Information We Collect

As part of providing you with our products and services, we obtain nonpublic personal information ("Customer Information") about you, including:

Information we receive from you on applications, through the Internet, surveys, online registrations or other forms (such as name, billing address and credit information). Information collected automatically whenever you interact with us (for example, we know when you are on the network and generally where you are). Information from Other Sources: We may receive information about your credit worthiness if we require to bill you for services, or when we are processing your credit card payment.

How do you use "Personally Identifiable" information?

In general, we use "personally identifiable" information for billing purposes, to market and provide services, to anticipate and resolve problems with your service, or to create and inform you of products or services that better meet your needs. For example, by understanding how you use our Network, we are able to customize and personalize your experience or we may be able to provide information we think will interest you or enable you to conduct transactions more easily.

Will "Personally Identifiable" information be disclosed?

Certificate Mall, LLC is NOT in the business of selling personally identifiable information to others, or sharing information with companies that are not part of the Certificate Mall, LLC group. We may share general demographic information about you to our merchant partners for the sole purpose of marketing their products or services to you (this info includes: general age, gender and physical location).

However, Type-I financial personal identifiable information may be shared with payment clearinghouses for the purpose of completing the payment for the purchase of products and services. Such information is secure and is encrypted, and will not be shared by the clearinghouses with any other entity other than to process the payment.

Is information secure?

Certificate Mall, LLC maintains physical, electronic, and procedural safeguards for information collected through the use of its Web site that comply with legal requirements to safeguard Customer Information. But, we have no control over the security of other sites on the Internet you visit, interact with, or from which you buy products or services.

We limit access to personal information about you to those employees who need to know that information to provide products or services to you. An important part of protecting the security of personal information is your efforts to protect against unauthorized access to your wireless device, user name and password and to your computer. Also, be sure to sign off when finished using a shared computer and always log out of any site when viewing personal account information.

Disclosures to Provide You With Offers for Products and Services.

An important benefit of your customer relationship with Certificate Mall, LLC is the opportunity to receive offers for products and services from Certificate Mall, LLC and/or our merchant partners. We try to provide these offers to customers who are most likely to find them of value. In addition, we release personally identifiable and other account information when we believe release is appropriate to comply with the law.

At the time of registration, a customer will be able to "opt in" or "opt out" of receiving such offers, and can change their option at any time afterward.

Access to Personal Identifiable Information

A customer has the opportunity at any time to review, correct and change their personal identifiable information. Access to this information is available after the customer logs into the Web Site and selects the "View/Edit Personal Information" Button.

User Authentication Process

Only a customer can access their personal identification information. At the time of registration, the customer will create a unique Log-on and password. The customer will be able to change their log-on and password information at any time. If the customer cannot recall their log-on and password, the software will automatically send the information to the email address originally specified by the customer to receive such secure information.

Privacy Notice of "Link's to Other Web Sites.

Certificate Mall, LLC provides "links" to other web sites of businesses and other entities that the customer has the option of clicking on the link to view the other web site. Certificate Mall, LLC does not have any control over whether those web sites subscribe to the Certificate Mall, LLC or similar Privacy Notice.

Former Customers

If you decide to terminate your customer relationship with us, or your account becomes inactive or is closed for some other reason, we will continue to treat and safeguard your Customer Information as described in this Notice.

If you have any questions regarding this Privacy Disclosure, you can contact us at 1-866-808-2378 or write us at Certificate Mall LLC, PO Box 400025, Las Vegas, NV 89140.